Thank you for choosing our small business for your needs. We understand the importance of privacy and are committed to protecting your personal information. We only collect basic information necessary to provide our services and do not sell share your data with third parties. Your trust is important to us and we take all necessary measures to ensure the security of your information. Please read our privacy policy for more.

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We do not generally take photos of your property except with your permission, especially any that show valuables or identify location or provide broad views. Occasionally, for service issues we may takes detailed close up photos so record issues, problems or improvements needed in your property or the service. 

Introduction

Cosy Cleaners Ltd. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our cleaning services or interact with our website.  

​Information We Collect

We may collect the following types of personal information from you:

Contact Information: Your name, address, phone number, and email address.  

Payment Information: Credit or debit card details if you make a payment online or over the phone.

Service Information: Information about the cleaning services you have requested or received, including the date, time, and location of the service.

How We Use Your Information

We may use your personal information for the following purposes:

Providing our services: To schedule, perform, and invoice for cleaning services.

Communicating with you: To contact you regarding your services, to provide updates, or to address any issues.

Improving our services: To analyze your preferences and feedback to improve our cleaning methods and customer experience.

Compliance with legal requirements: To comply with applicable laws and regulations.

Disclosure of Your Information

We may disclose your personal information to:

Our employees and contractors: Who need access to your information to perform their job duties.

Third-party service providers: Who assist us with our business operations, such as payment processing, advertising or customer support.

Law enforcement or regulatory authorities: As required by law or to protect our rights or the rights of others.

Your Rights

You may have the following rights regarding your personal information:

Access: To request access to your personal information.

Correction: To request that your personal information be corrected.

Erasure: To request that your personal information be deleted.

Restriction: To request that the processing of your personal information be restricted.

Object: To object to the processing of your personal information.

Portability: To request that your personal information be transferred to another organization.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.  

​Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.  

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at: [email protected]